Queenstown Hot Pools Masterplan.
Tāhuna (Queenstown).
This initial feasibility phase of the project was intended to assist the Business Case process for Ngāi Tahu Tourism through a review of the project constraints and opportunities and establishment of the outline emotive and functional briefs. It aligned with a parallel workstream on customer insights research and meaningful engagement with mana whenua and integrated this into the evolving conceptual vision.
Location: Tāhuna (Queenstown) New Zealand
Project background
Through investigation and understanding of the emotive brief, customer insights, technical, planning and functional aspects of the project then these will came together to assist in establishing a financial model around cost, revenue, price sensitivity and experience to enable completion of the business case.
Services provided
Development of Business Case
Qualitative and Quantitative Research
Lease negotiations with Queenstown Lakes District Council
Visitor Experience Concept design
Programme, consultant and budget management
Manage NZTE funding requirements (~$100K)
Retail design and development
Iwi liaison